Our Customers

Back-office costs dropped roughly 72% in the first year

"We had 12 people doing reconciliation work. Now we have three, and honestly the error rate is lower. I didn't expect that part."

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Patient intake went from 45 minutes to about 15. Data accuracy hit 99.2%.

"The nurses kept asking when the new system was going live. They were tired of typing the same allergy lists into three different screens."

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Doc review went from 40 hours to 8 per case

"Our junior associates used to spend entire weekends on due diligence. Now they finish by Wednesday and the catch rate is actually better."

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Average order value up 35% after switching recommendation engines

"We'd tried two other vendors before. This one worked on the first deployment, which was a first for us."

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Data pipeline runs about 5x faster. Freed up 40% of analyst time.

"Three months in, my analysts stopped cleaning spreadsheets and started actually analyzing things. That sounds obvious but it hadn't happened before."

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Fuel spend down 30%, on-time deliveries up 45%

"Our drivers were skeptical at first. Two weeks in, they were requesting the optimized routes themselves."

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Teachers spend 70% less time grading. Student pass rates up 40%.

"One of our math teachers told me she actually ate lunch for the first time in years. That's when I knew it was working."

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Handle time cut in half. First-contact resolution up 35%.

"CSAT went up and costs went down. I keep waiting for the catch but it's been eight months."

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Claims that took days now close in hours. Coding accuracy at 95%.

"We used to have two full-time people chasing denied claims. Now there are barely any to chase."

Reconciliation 85% faster. False fraud alerts down 90%.

"The fraud system paid for itself in six weeks. We weren't expecting that, we were budgeting for six months."

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Contracts turn around 60% faster. Research costs down by half.

"A client actually called to ask why we were turning things around so fast. I couldn't help laughing."

Orders ship 50% faster. Customer retention up 25%.

"We had four people updating product listings by hand. Now the catalog mostly manages itself and they work on campaigns."

Shipments process 60% faster. Fleet downtime dropped 25%.

"We used to guess how many trucks we'd need on Fridays. Now we actually know. Sounds simple but it wasn't."

Self-service handles about 60% of inquiries now, 92% satisfaction

"We went from 500 tickets a day to 2,000 without hiring anyone. I don't think our board believed me the first time I reported it."

Seeing 30% more patients. Admin time down 65%.

"Just the scheduling piece saved us three salaries. The clinical notes part was a bonus we didn't budget for."

Monthly close: 12 days down to 3. Cash flow visible in real time.

"Our CFO said it was the best money we spent in five years. He doesn't say things like that."

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Doubled personalized instruction capacity. Admin work cut 60%.

"The system flagged a struggling student three weeks before the midterm. The teacher reached out, kid passed. I keep coming back to that one."

Support tickets dropped about 70% after adding self-service

"Returns used to be our worst reviewed process. Now customers handle them in two clicks and our NPS is up 20 points."

Due diligence 80% faster. Clause coverage at 99%.

"We're doing twice the deal volume with the same headcount. Last month it caught a liability clause that two of our partners had missed."

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Delivery accuracy up 45%. Fuel costs down 30%.

"Last holiday season was the first one where we didn't turn away freight. That used to just be how December worked."